United States. The company announced that its main service and repair animation tool, MotoVisuals, is now available for use within Tekmetric's Steer customer management solution and workshop management system.
According to Advance Auto Parts, the MotoVisuals database includes more than 500 service and repair animations, ranging from ADAS technologies to engine management, suspension, brake systems, hybrid and EV systems, and more.
Workshop owners who subscribe to MotoVisuals within their Steer or Tekmetric platforms can integrate MotoVisuals to send repair animations along with automated communications and reminders through Steer, or attach animations to their digital vehicle inspection (DVI) workflow within Tekmetric to send to customers.
"For 15 years, MotoVisuals has been an invaluable resource for repair shops," said Todd Sanders, senior vice president of Advance Auto Parts. "The integration of MotoVisuals into Steer and Tekmetric provides greater transparency for the driver during the repair experience, helping consumers build trust in repair shops."
With the integration of MotoVisuals into Steer, workshops can add the corresponding service or repair video to the maintenance reminders they send via email or text message to customers. This gives customers a clear picture of why repair work is recommended.
"At Steer, we're dedicated to helping auto repair shops strengthen their relationships with customers," said Parker Swift, CEO and founder of Steer.
MotoVisuals animations can also be used through Tekmetric's workshop management system. When technicians complete the DVIs, they can seamlessly integrate the corresponding MotoVisuals repair animation into the DVI, which is then sent to customers to explain the recommended service and repair work.
"At Tekmetric, our commitment lies in fostering an inclusive environment that empowers repair shops with adaptable solutions," said Sunil Patel, CEO and founder of Tekmetric. "The Aftermarket Technology Connection represents a unified effort to improve the automotive aftermarket industry and allows us to bring innovative new enhancements like MotoVisuals to the aftermarket."
