United States. Hunter Engineering announced a new integration partnership with automotive software provider UpdatePromise.
The integration will allow service advisors to quickly access the results of Hunter's autonomous Quick Check Drive and Quick Tread Edge inspections, allowing them to identify alignment and tread depth issues and bring them to the attention of vehicle owners.
With electrification expected to significantly reduce standard repair and maintenance work over the next decade, the integration will put service departments in a better position to capitalize on all of their tire and alignment opportunities, according to Hunter.
"The Quick Check autonomous inspection system provides accurate and detailed tire tread depth and alignment results in seconds as the vehicle moves through the service lane. UpdatePromise Tablet Vehicle Check In, part of the overall customer experience management solution, creates a seamless workflow that allows service teams to complete and review everything they need, all in a single ecosystem," added Hunter.
Shops can capture video and photographs, review direct and connected OEM vehicle data, submit safety-related inspection reports, and add services directly to DMS repair orders from a single, integrated system, according to Hunter.
Streamlining the vehicle registration process and reducing manual data entry will help shops save time and money. In addition, the integration ensures that the correct tire inspection and service repair diagnostics are always accurate.
"We are excited to partner with Hunter Engineering to offer our customers even more value and convenience," said Richard Pannazzo, Chief Operating Officer of UpdatePromise. "This integration aligns perfectly with our mission to help automotive service providers thrive by simplifying their operations and delivering exceptional customer experiences."
"Hunter is fortunate to have so many loyal car dealer customers who have invested in inspection equipment and we are happy to make this integration available to them," said Alex Smith, Hunter Inspection Product Manager. "The new partnership with UpdatePromise will result in more alignments, more tire sales, increased efficiency and a safer vehicle for the customer."
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